Our mission is to offer customers the most advanced and sophisticated technology to meet the challenges of today’s dynamic corrections environment. In addition to our flagship ENFORCER® inmate telephone system, ICSolutions provides payment processing services, Secure Mail™, video visitation, state-of-the art cellular phone detection, inmate information solutions and jail management systems.
Our Advanced Technology Solutions increase facility revenue, save administrative time, and enhance security. We are dedicated to providing complete, turn-key solutions in this highly competitive and fast-growing segment of the telecommunications industry. Our management team is focused on providing “best of class” service to all of our clients and helping them achieve their objectives.
ICSolutions is a recognized leader in the highly competitive correctional telecommunications industry. We offer an array of inmate calling services including: The Enforcer® call processing platform, integrated recording and monitoring functionality, unparalleled remote access and networking capability, proprietary validation and fraud control (FraudImpact™), nationwide LEC billing, Point-of-Sale PrePaid Collect (PSPC™) and exceptional customer care services.
In 2006, the introduction of ICSolutions Family of Products, a carefully selected group of innovative inmate calling services and technologies, allows inmates to stay connected with their families and friends while enabling correctional facilities to optimize the calling platform investigative capabilities.
Four things you should know about ICSolutions: 1. We have never bought an account; 100% of our clients are with us because they choose to be. 2. We have never lost or terminated a contract early. 3. We are recognized as the industry leader for customer service. 4. As a wholly-owned subsidiary of Centric/Keefe Group, we have the technical and financial resources and experienced personnel that no other inmate phone company can match.